Upon purchased and payment received, your item(s) will be shipped to you within three days, via one of the well known courier company in Canada. However, if the items that you ordered happen to be out of stock, it could delay your order for up to a week, furthermore if the items that are out of stock cannot be restock, we will notify you of the situation, and refund your money.

The Wig & Hair Source not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim. Please save all packaging material and damaged goods before filing a claim.

Returns Policy

You may return item(s) that has been purchased within 12 days. However, before you do, you will need to contact us first. The returned item must be in its original form as when it was initially shipped to you. If the item is proven to be not in an accepted form, we will not return payments nor honor an exchange. However, you still will be responsible for all shipping costs, whether sending the item back to us or if you request us to send the item back to you because we did not accept it.

Hairpieces and wigs are not returnable!


Due to fluctuations of the Canadian dollar, prices on this website may different from our in store prices – it takes time to update website when price changes.

The flat rate shipping charges is based on a weight of one pound- (1lbs) (453.592 gram)

Free shipping after $199.00 applies to weight of one pound- (1lbs) (453.592 gram) only!

If you have questions or need more information, email