Our refund and returns policy is 7days after receiving the item(s).
If it is within the 7 days since you have received your products we will refund your purchase, once all the other criteria that listed below are met.
Before ship the item back to us, you must first contact us, where we will request for you to send us photos of the products and copy of the receipt. If it is a fault of ours, we will pay the shipping cost, if it is not, then you are responsible for all shipping cost. The item must be unused, unaltered, not soiled etc. Basically, must be in the same condition that you received it, that also include being in the original packaging.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Only regular priced items may be refunded. Sale and clearance items cannot be refunded.
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email
To return your product, you should mail your product to: Store address.
You will be responsible for paying for your own shipping costs for returning your item.
Please be aware that the posted shipping flat rate is based on 0.45359 Kg or 1 pound. If your order weight is more, it will be additional cost.
WE WILL DELIVER FOR FREE IF YOUR ADDRESS IS IN BRAMPTON ONTARIO, JUST CHOOSE “LOCAL PICKUP” AT CHECKOUT